Privacy policy.
Welcome to iEducation’s privacy policy. This privacy notice tells you how we will look after your personal information. It is important you read this notice so you are informed on how we use and store your data.
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
· Who we share information with
Data Controller:
iEducation is the controller and responsible for your personal data. Our data privacy manager is responsible for overseeing any queries in relation to this privacy notice.
Contact details:
Email: info@ieducationltd.co.ukData Protection Officer: Hanif Kibria
Phone: +447581 024380
Address: 45 Turner Street, London, E1 2AU
What information we collect, use, and why
We collect or use the following information for student education recruitment purposes:
· Names and contact details for students/children
· Names and contact details for carers
· Gender
· Pronoun preferences
· Date of birth
· Payment details and financial information including transactions
· Details of any criminal convictions
· Photographs
· Account access information
· Exam results and qualifications
We collect or use the following personal information for dealing with queries, complaints or claims:
· Names and contact details
· Address
· Correspondence
We collect or use the following information for information updates or marketing purposes:
· Names and contact details
· Address
· Marketing preferences
We collect or use the following information for recruitment purposes:
· Contact details (e.g., name, address, telephone number or personal email address)
· Date of birth
· Copies of passports or other photo ID
· Employment history (e.g. job application, employment references or secondary employment)
· Education history (e.g. qualifications)
· Details of any criminal convictions (e.g. DBS, Access NI or Disclosure Scotland checks)
· Immigration status
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions, which means you may not receive all the information you ask for.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
· Your right to erasure - You have the right to ask us to delete your personal information.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
· Your right to object to processing - You have the right to object to the processing of your personal data.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful basis for collecting or using personal information for student education are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for recruitment purposes are:
Where we get personal information from
· Directly from you.
How long we keep information
Student data is to be kept until the whole admissions procedure with the university where the student wishes to apply. It may take one, two, or more admission cycles and then be deleted or destroyed once the whole cycle is completed. Unless specific permission is given to us by students or there is any specific reason to maintain data for longer,
We will ensure that when personal data is no longer needed for specified purposes, it is securely destroyed or anonymised in accordance with the company data retention schedules and personal data destruction procedures.
Who we share information with
We will not share any of your personal data with any third parties for any purpose, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
OR
We may share your personal data with other companies in our group for marketing purposes. This includes subsidiaries and/or our holding company and its subsidiaries.
We may sometimes contract with the following third parties to supply certain products and/or services: These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113